Case Management 

Due to the myriad of health, emotional, and physical protection issues experienced by unaccompanied refugee children and youth, a core component of RefuSHE’s holistic model is our case management program. RefuSHE aims to empower each participant with the skills and resources required to advocate for their own rights and needs.  This support provides girls with the ability to access services independently so that in the future they know where and how to access services, what to expect, and how they should be treated.


General Support

Our Case Management team is often the initial contact point with the young women in our programs. We provide intake needs assessments, advocacy, community integration, and resettlement support.


Legal aid

We offer referrals and follow-up support to Department of Refugee Affairs and UNHCR for registration and referrals for Red Cross family tracing. We also refer to legal aid clinics to support appeals, custody orders, and child protection orders. Staff accompany participants to all appointments to ensure safety and accuracy of information received.

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Medical Support

We provide referrals, funds, and transport to access medical assistance through our network of partner clinics and hospitals. Many of the young women we serve are minors and are in need of security and translation. Our staff accompany participants to all appointments to ensure their safety and the accuracy of diagnosis and treatment.



psychosocial counseling

Our team conduct comprehensive mental health counseling through individual and group sessions.



Home visits & Material support

Case managers conduct regular home based assessments, provide rent assistance, and support to host families. This ensures the protection of our beneficiaries and reduce future displacement through home visits and monthly food baskets. We offer material support for girls transitioning from the Safe House to independent living arrangements.